The W500 underfloor heating thermostat is a smart thermostat that supports Zigbee and Thread protocols and is designed for electric/hydraulic heating systems*. The thermostat has a built-in temperature and humidity sensor and can be connected to a floor sensor (NTC). It offers smart schedules, presets, remote control, and energy monitoring to improve energy efficiency and save on energy costs. It also supports access to the Matter ecosystem or Aqara Home with an Aqara Hub for a more convenient smart home experience with other smart devices.
*Electric heating systems that use only live (L) and neutral (N) wires for operation, OR hydraulic systems with 2-wire normally closed (NC) actuators are compatible with this thermostat.
*This product must be used with a hub/control center.
Intelligent automation for your heating systems.
Compatible with electric heaters that operate with live and neutral wires only, or with hydronic systems using 2-wire 230V actuators.
The W500 is compatible with 86mm or EU round wall boxes and is powered by live and neutral wires.
Maximum output of 16A and 3600W, and a power supply of AC 220-250V at 50/60Hz.
Thread/Zigbee support:
● Thread mode: Easily connects to leading Matter-compatible platforms such as Apple Home, Google Home, Amazon Alexa, Home Assistant, SmartThings, Homey, and more.
● Zigbee mode: When using an Aqara Hub in Zigbee mode, the device can continue to use Matter and all of Aqara’s advanced features.
Smarter & More Flexible Control:
You can easily control your heating system anytime, anywhere with manual, remote, or sensor-based options.
Personalized, smart schedules* (Zigbee mode must be enabled via the Aqara Home app for this feature) and preset modes allow you to adapt your heating system to your lifestyle, ensuring comfort and energy savings every day.
Multiple Climate Measurement Sources (Zigbee mode must be enabled via the Aqara Home app for this feature):
Set your comfort preferences, whether it’s floor temperature or the ambient temperature in a specific area, by selecting different temperature and humidity data sources, such as the wired floor sensor (NTC), the built-in sensor, or the external Aqara sensor.
Uninterrupted Comfort
Adjust the temperature fluctuation range around your target temperature to ensure your unit always operates within that range.
With the built-in power outage memory function (Zigbee mode must be enabled via the Aqara Home app to disable this feature), your unit can restore your saved settings even after a power outage.
Energy savings with Aqara Home (This feature may not be available in some third-party Matter ecosystems but is supported by this unit. For full functionality, use Zigbee mode and connect to an Aqara hub).
The W500 continuously monitors and reports the energy consumption of your electric heating system, enabling smarter tracking and energy planning.
Integration with Whole Home Energy**, alongside other Aqara devices, provides a comprehensive overview of your home’s energy use.
All-day protection:
The protection function is always active, even when the unit is switched off or you are away from home.
Details
Product details
| Type of operation |
Device buttons
App remote access |
| Area of application |
Underfloor heating |
| Scope of delivery |
Underfloor heating thermostat W500 × 1
Operating instructions × 1
Declaration of conformity × 1
Screw set × 1
NTC × 1 |
| Compatible smart home systems |
Aqara Home
Apple Home
Alexa
Google Home
Home Assistant |
Technical data
| Signal transmission |
Zigbee thread |
| WEEE Reg. No. DE |
82721392 |
power supply
| Type of power supply |
external power supply |
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